

While you cannot have two IronKey Control Panels running at the same time, you can terminate the IronKey.exe process of one drive (leaving the secure volume still open), and then plug in and unlock the other drive. You…Ĭan I unlock two IronKeys at the same time? Close any files or applications running from the IronKey (such as Firefox). The best procedure is: Save all of your open files. We recommend that you lock your IronKey whenever it is not in use. Although not officially supported by IronKey, you can use third-party… Why don't I have the Anti-Malware feature on my Personal or Basic IronKey device? The anti-malware functionality is currently only available on Enterprise devices and only via subscription. Launch the diskpart command…Īnti-Malware feature on my Personal or Basic IronKey device Fix: Enter ‘diskpart’ in the “Search the Web and Windows” dialog box.

When you connect a device to a Windows 10 machine, no drives are mapped in “File Explorer” Cause: Automount is disabled on the Windows 10 system.

If the "Reset the device instead of self destructing" box was not checked and 10 password attempts are exceeded, the drive will permanently lock… Basic devices with IronKey software version 2.0 and later have the ability to be reset instead of self-destruct.
